Digital payments systems are rapidly evolving. Our workforce programmes equip professionals with practical skills to support customers, manage risk, and enable smooth digital transactions
Key Topics:
Card & online payments acquiring
Mobile money operations
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Fraud awareness and risk management
Payments ecosystem frameworks
Digital transformation in financial institutions
Beneficiaries Include:
Banks
Fintech
Payment Service Providers
Telcos & Mobile Money Operators
Customer Service Teams
Regulatory Institutions
MSME Digitisation & Merchant Readiness
We empower merchants to adopt digital payments safely and profitably
Our Programs Cover:
Choosing payment acceptance tools
Understanding transaction fees
Safe use of mobile money and PoS devices
Fraud prevention for merchants
Building digital trust with customers
Access to capital through digital trials
Target Groups
Spaza Shops
Township Businesses
Informal Traders
Rural Merchants
Urban MSMEs
Women-led Business
Digital Payments Literacy for Communities
Millions of Africans still rely on cash due to lack of digital confidence.
Our community programmes address:
How mobile money works
Understanding cards, QR, and Online payments
Safer digital practices
Common fraud types and prevention
Budgeting managing digital tools
Building trust in digital finance
Delivered Through
Workshops
Community Activations
Radio and Social Campaigns
Local Partnerships
Financial Inclusion Initiatives
Our work supports:
Rural financial literacy
Vulnerable populations
Women & youth access programmes
Inclusive financial education
Digital identity confidence
Access-to-finance readiness training
Ecosystem Strengthening & Digital Transformation
We assist institutions and governments in building a strong payments ecosystem.
Services Include:
National capability frameworks
Ecosystem Mapping
Payments policy interpretation
Digital transformation readiness
Institution level capacity planning
Youth & Women Empowerment
We facilitate access to digital finance skills, critical for employment and entrepreneurship.
Women's Programmes Focus On:
Digital payments literacy
Business Digitisation
Safe mobile money use
Financial resilience
Youth Programmes Provide:
Entry pathways into fintech
Customer service training
Technical skills for digital payments
Career readiness
Digital Safety & Fraud Awareness & Consumer Awareness
We empower communities, consumers, MSMEs, and frontline staff with the knowledge and confidence to navigate digital payments safely.
Our Work in this Area Includes:
Fraud awareness campaigns
Digital safety training for MSMEs
Consumer protection & rights education
Youth focussed online safety initiatives
Community based safety dialogues
Partnerships with banks, fintechs and regulators
Capacity Building for Non Profits & Community Organisations
We strengthen the digital and organisational capability of NGOs, community groups, cooperatives, and local development organisations so they can better serve the people who rely on them.
